ISS and NSW Government: A Partnership of Trust and Service
ISS has proudly renewed its partnership with the New South Wales (NSW) Government Department of Education in Australia, extending a collaboration that dates back to 1994. The newly signed contract carries an annual value of approximately DKK 800 million, showcasing the significant commitment both parties have towards supporting educational institutions.
A Long-standing Relationship
Since its inception over three decades ago, ISS has entrenched itself as a trusted provider of essential services to the NSW Government. This deep-rooted partnership emphasizes a mutual understanding built on reliability and respect. Under the new contract, ISS will continue to deliver vital cleaning services to a diverse array of facilities, including schools, Technical and Further Education (TAFE) colleges, and various other government sites across three regions in New South Wales.
Commitment to Educational Facilities
The updated contract, set to commence in Q1 2026 and lasting for 2.5 years, underscores ISS’s dedication to maintaining high standards of cleanliness and hygiene within educational environments. These schools and colleges are not just places of learning; they are communities where safety and well-being directly affect educational outcomes.
Stuart Rose, the CEO of ISS Australia & New Zealand, articulated this commitment succinctly, stating, “We are delighted to continue this partnership of more than 30 years, which reflects the trust placed in our people and our commitment to service excellence.” His message highlights the importance of providing high-quality services that align with the objectives of the Department of Education in creating safe, inclusive, and high-quality learning environments.
The Role of Safety and Well-Being
In an era where health and safety are top priorities in educational settings, ISS aims to tackle these challenges through a proactive approach. The company’s focus on safety and well-being involves implementing best-in-class services that not only meet but exceed the expectations of the NSW Government.
The commitment to delivering a safe learning environment starts with rigorous training for ISS staff and the use of environmentally-friendly cleaning materials. This ensures that both students and educators can feel comfortable in a clean and hygienic space conducive to learning.
Energy Management: A Proactive Approach
In conjunction with public service commitments, ISS is also engaging in broader dialogues on facilities management and sustainability. An interesting development in this space is the upcoming webinar hosted by E.ON in collaboration with FMJ. Scheduled for January 14, 2026, this webinar will discuss moving from reactive to proactive services in energy management—a topic highly relevant to modern facilities management.
Building Management Systems (BMS)
The focus of the webinar will be on the crucial role of Building Management Systems (BMS), which have become fundamental in controlling key building operations such as lighting, HVAC, and ventilation. The overarching goal is to increase visibility for facilities managers to identify energy issues before they escalate into significant problems.
Experts from E.ON and thought leaders in facilities management will discuss how advanced BMS settings can enhance the early detection of faults, allowing for pre-emptive measures rather than waiting for occupant reports. This kind of proactive service not only enhances operational efficiency but also contributes to higher sustainability standards.
Expert Panel Insights
The webinar will feature a distinguished panel, including:
- Sara Bean: Editor of Facilities Management Journal (FMJ).
- Nick Westlake: Energy and Service Delivery Manager at E.ON Control Solutions.
- Sunil Shah: Author of IWFM’s Energy Management Good Practice Guide and Managing Director of Acclaro Advisory.
- David Cermak: Regional Facilities Manager for David Lloyd Clubs.
Their collective expertise will provide valuable insights into transforming energy management practices, ensuring facilities are not only functional but also environmentally responsible.
Registration Information
For professionals interested in advancing their understanding of energy management and facilities services, registration for the webinar is currently open. Participants can expect to gain practical knowledge and tools that can be applied in their own organizations.
To register for the webinar on January 14, 2026, at 11:00 AM, click here.
The partnership between ISS and the NSW Government serves as a powerful example of how long-standing relationships can lead to the continuous enhancement of public services. By focusing on the well-being of students and embracing technological innovations, both ISS and related stakeholders are ensuring a brighter future for educational institutions across New South Wales.
